Outlook Mac App Not Showing Green Status

Jan 16, 2018  The user status is controlled through a Skype for Business setting. Here are the steps to changing the default time settings that govern the active and away time for a user. 1) From the main Skype for Business window, click on the gear icon to open the Skype for Business – Options dialog box. Nov 03, 2017  Set automatically for you based on your Outlook calendar. You can also set your presence to this anytime you want. If you manually set it to Busy, it will revert back to your Outlook calendar status in 24 hours, if you do not change it before then. In a Skype for Business call (a two-way audio call) and don’t want to be disturbed. Mar 31, 2020  Outlook 2016 - Skype for Business presence indicators show up for the sender, but not any other addressees or when authoring an email, however, indicator does show up when you hover over name and get contact card. I've tried all suggestions in this thread so far, with no luck.

App-->

Presence is part of a user's profile in Microsoft Teams (and throughout Microsoft 365 or Office 365) that indicates the user's current availability and status to other users. By default, anyone in your organization using Teams can see (in nearly real time) if other users are available online.

Teams presence in Outlook is supported on the Outlook 2013 desktop app and later.

Presence states in Teams

Outlook Not Showing Teams Status

User configuredApp configured
Available Available
Available, Out of Office
Busy Busy
On a call
In a meeting
On a call, out of office
Do not disturb
Presenting
Focusing
Away Away
Away Last Seen time
Be right back
Off Work
Offline
Status unknown
Blocked
Out of Office

App-configured presence states are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting).

Your current presence state changes to Away when you lock your computer or when it enters idle or sleep mode. On mobile, your presence status changes to Away whenever the Teams app is in the background.

Outlook Mac App Not Showing Green Status 2017

Users receive all chat messages sent to them in Teams regardless of their presence state. If a user is offline when someone sends them a message, the chat message appears in Teams the next time the user is online. If a user is in Do not disturb, the user will still get chat messages but banner notifications aren't displayed.

Users receive calls in all presence states except for Do not disturb, in which incoming calls go to voicemail. If the recipient blocked the caller, the call won't be delivered and the caller sees the recipient's presence as Offline.

Users can add people to their priority access list by going to Settings > Privacy in Teams. People who have priority access can contact the user even when the user is in Do not disturb.

Outlook Mac App Not Showing Green Status

Admin settings in Teams compared to Skype for Business

The following admin settings Skype for Business are different in Teams:

Outlook Mac App Not Showing Green Status
  • In Teams, presence sharing is always enabled for users in the organization. Privacy (where you define who can see presence) configuration is not available in Teams.
  • Presence sharing with everyone (including Federated services) is always enabled for users in Teams. Their contact list (if they had one in Skype for Business) is visible under Chat > Contacts or under Calls > Contacts.
  • Client Do Not Disturb and Breakthrough features are always enabled for users in Teams.
  • Calendar (includes out of office and other calendar information) integration is always enabled for users when Teams is integrated with Outlook.
  • The Last seen or Away since indicator is always enabled for users in Teams if the organization also uses Skype for Business.

Note

The ability of a Teams admin to customize these settings is not currently supported.

Coexistence with Skype for Business

See Coexistence with Skype for Business for details on how Teams presence functions when your organization also uses Skype for Business.